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Work History

10+ years delivering complex IT transformation programmes. Cloud, security, data, AI. From GxP pharma to mission-critical aviation.

Jun 2025 - Present
Roche Diagnostics

Roche Diagnostics

TPM - Data Platform & Insight Services (DPIS)

Basel (remote) | Freelance via BLCKBLT Group

  • Leading strategic unification of two enterprise analytics platforms into single AWS-native data ecosystem

  • End-to-end Lakehouse delivery with Apache Iceberg, gated CI/CD promotion (Dev to Prod), batch/streaming pipelines

  • Defined MLOps governance for SageMaker (model lifecycles, audit trails) and LLMOps frameworks for compliant AI workflow integration

  • Designed operating model consolidating two analytics teams; established SLA framework, incident escalation, and vendor capability management

  • Monthly release train with T-shirt sizing (S/M/L/XL), rotating release leads, no-downtime rolling deployments across 6 production stacks. Restructured Jira from Kanban to Scrum (18+ epics)

  • Integrated QMS, CSV, GxP and ISO requirements into platform CI/CD for continuous compliance

Jan 2025 - Jun 2025
EUROCONTROL (via Cronos Europe / ACE Consortium)

EUROCONTROL (via Cronos Europe / ACE Consortium)

Senior TPM - Digital Platform (iNM Programme)

Brussels | Embedded client-side via Cronos Europe | iNM: EUR 300M, 10-year transformation

  • Dedicated TPM mandate for the Digital Platform (DPLT) - backbone of EUROCONTROL's iNM programme (EUR 300M), first EASA-certified mission-critical cloud ATM system on Azure

  • Delivered Wave 2.0: eEAD operational start (world's largest aeronautical database - 60+ states, 200+ organisations). SAFe-planned Waves 2.1 (Flight & Flow) and 2.2 (EVITA, NMUI Airport)

  • Vendor governance over Indra (EUR 173M): daily Jira monitoring - sprint reviews, KPI dashboards, resource capacity challenges. Presented DPLT roadmap in PI planning; Digital Products aligned to platform baseline

  • FinOps & cost governance with Eviden/Atos: license cost reduction, dev/test environment right-sizing, storage governance (type, retention, cache policies), non-prod shutdown scheduling

  • CIAM delivery (OKTA tenant, Azure AD federation, OAuth 2.0/OIDC, MFA), Vault-based secrets & certificate management, B2B certificate validation via NGINX

  • Strategy presentations to directors: feasibility assessments, risk management, DPLT roadmap. Delivery health dashboards for Transformation Board

Mar 2025 - Present
BLCKBLT Group

BLCKBLT Group

Managing Director & Freelance Senior Project Lead

Brussels | Freelance consultancy vehicle

  • Sole Managing Director of BLCKBLT Group, freelance consultancy for cloud, data, and platform modernisation in regulated sectors

  • End-to-end delivery: scoping, architectural options, governance, compliance, and operational handover

  • Directing BLCKBLT AI Lab: prototyping advanced AI workflows and exploring Generative AI applications

Aug 2020 - Aug 2023
Liberty Global (via Infosys Consulting)

Liberty Global (via Infosys Consulting)

Senior Technical Project Manager / System Integration Manager

Amsterdam | Infosys Consulting | 14 programmes across 10+ European markets

  • Led Digital First programme for Virgin Media Ireland: AEM portal, XGS-PON fiber enablement, PEGA to PEGA Cloud migration, GIS and dCCAP modernisation

  • Post-JV infrastructure separation: technical disentanglement of VodafoneZiggo from Liberty Global (NL)

  • Post-acquisition data migration: B2B self-care from Salesforce to Vodafone DE following Unitymedia acquisition

  • Data reporting migration from LG to Mediamorph (Whipmedia): platform migration from legacy PRODIS, data validation, hashing, ETL/DWH flows across pan-European countries. Phase 2: encryption and decryption security measures

  • Infrastructure security and compliance: RHEL upgrade across 100 UNIX servers, Telco Act call filtering (Sunrise/UPC CH)

  • Pan-European AEM platform architecture, SSL automation, and encrypted data transfer services (SHA-2)

Jun 2020 - Jul 2020
Borse Stuttgart

Borse Stuttgart

IT Infrastructure Designer / Business Analyst

Stuttgart (remote) | Infosys Consulting

  • Led rapid IT infrastructure redesign for Nasdaq-powered Xitaro Exchange System launch

  • Designed high-performance infrastructure using Visio (UML): failover scenarios, network encryption, VPN connectivity

  • Ensured regulatory compliance for financial services within strict two-month deadline

Feb 2020 - May 2020
Lonza (Capsugel Division)

Lonza (Capsugel Division)

PMO Consultant - SAP ERP & MES Go-Live & Hypercare

Bornem (on-site, pharma manufacturing plant) | Infosys Consulting

  • Post-acquisition SAP ERP & MES integration: unifying 3 Capsugel manufacturing sites (Belgium, France, Russia) onto one platform

  • 72-hour continuous cutover weekend coordinating production system transition across 14 SAP functional streams

  • Hypercare incident dispatching: hundreds of requests across all streams, 3-tier support model with defined SLAs

  • Status meetings 2x daily reporting business operability, critical issues and ticket metrics; transition to ServiceNow steady-state ITSM

  • IT/OT convergence: SAP ERP integrated with MES on production floor; PM, QM and PP/PPDS modules interfacing with manufacturing processes

  • Completed mandatory Lonza pharma trainings: GMP Awareness, Data Integrity (ALCOA, 21 CFR Part 11), CSV1 & CSV2 (GAMP V-model)

Apr 2019 - Mar 2020
Telenet

Telenet

Senior Business Consultant / IT Project Lead

Mechelen | Infosys Consulting

  • GigaBoost 1Gbps digital enablement: online ordering on AEM for 3+ million homes and businesses

  • RCS feasibility study and end-to-end RFP process with Tier-1 vendors; strategic recommendation to leadership

  • Customer portfolio modernisation: full base migration from legacy plans to consolidated family packs

  • Clarify Keep Alive: SPOC for mission-critical ticketing system during PEGA transition, ensuring Uni-T dispatch continuity, data shadowing, and incident deduplication post-Base acquisition

  • Brussels Welcome campaign: go-to-market execution for new customer acquisition

Sep 2016 - Dec 2018
Liberty Global (via Infosys Lodestone)

Liberty Global (via Infosys Lodestone)

Technical Project Manager / System Integration Manager

Amsterdam | Infosys Lodestone Management Consulting | 13 programmes across 12 countries

  • Owned CIO Integration Management framework (4-phase gated process) with 90% KPI targets and 25+ formal stakeholder approvals per gate

  • Greenfield delivery of pan-European DDoS Mitigation Portal: 20+ FTE, 13 environments, 250 concurrent users. Phase 2: WAF, horizontal scaling, advanced IAM

  • Pan-European AEM platform from Austria DC serving 10 European markets (full Adobe Experience Cloud integration)

  • Virgin Media UK 'Grow Digital': transformed brochureware into AEM e-commerce platform (34% SoHo SME sales, NPS +20)

  • Identity Management (OAuth 2.0, SSO) for MyUPC CH/DE: 30% increase in customer engagement

  • Adobe Data Workbench rollout for Virgin Media UK: GDPR-compliant analytics and data pipelines

Sep 2015 - Jun 2016
Orange Cyberdefense

Orange Cyberdefense

Network and Security Engineer (NSOC)

Brussels

  • Delivered managed security services: vulnerability assessments, penetration testing, log file analysis

  • Managed firewalls, proxies, and intrusion prevention systems (IPS) for global client portfolio

  • Provided dedicated support for Belgian Ministry of Foreign Affairs (secure telephony routing)

  • Proactive monitoring of Belnet network and critical client infrastructure

2013 - 2015
EC

Earlier Career

Product Development, Supply Chain & Market Development

Donaldson, Sartorius, Canon Belgium, Sandoz (Novartis)

  • Donaldson: IAF Lead and Market Developer EMENA, championed Microsoft Dynamics CRM adoption

  • Sartorius: Lab Operations Coordinator, SAP system administration for dispatch and logistics

  • Canon Belgium: Product Development Lead (Printers & Scanners), B2C/B2B product strategy and KPI analysis

  • Sandoz (Novartis Group): Supply Chain & Logistics in regulated pharma, GDP-compliant order processing

2026 Zakaria Bentizi